Frequently Asked Questions

At Escarpmnt, we are dedicated to providing you with exceptional products and outstanding customer service. We understand that you may have questions about our brand, products, and services, and we’re here to help! Below, you’ll find answers to some of the most frequently asked questions. If you don’t find the information you’re looking for, please contact us on the "contact us" page.

Why Is "Escarpmnt" Spelled Wrong?

Our unique spelling of “Escarpmnt” mirrors our creative approach, crafting a distinct identity that stands out, just like the landscapes that inspire us. Visit the "Our Story" tab to learn more.

When Will My Order Arrive

We appreciate your patience as we work to meet demand, our manufacturing process operates on an approx. 10-14 day lead time from order to fulfillment. We can guarantee products within three weeks of order date.

Where Are Your Products Made?

All of our apparel is proudly designed and printed right here in Door County

Do You Ship Internationally?

We currently do not have international shipping options configured on the website. If you are located outside of the US and would like to place an order, please contact us at escarpmnt@gmail.com and we can assist.

How Do I Track My Order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order’s progress on the carrier’s website.

What Is Your Return Policy?

We offer a 30-day return policy on all unused and unworn items. If you are not satisfied with your purchase, please contact us at escarpmnt@gmail.com to initiate a return or exchange.

Can I Modify or Cancel My Order After It’s Been Placed?

Please reach out to escarpmnt@gmail.com for any order modifications

Do You Have A Physical Store?

Currently, we operate exclusively online. This allows us to offer a wide selection of products at a marketable price and deliver them directly to your doorstep.